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FAQ

ARE ALL YOUR PRODUCTS NATURAL?

All of our products are 100% natural. We strive to source the highest quality of certified organic, wildcrafted and natural ingredients available. Our first and primary sources are locally grown organic and sustainable wildcrafted herbs and flowers from which we make our own handcrafted infusions. We even grow some of our own flowers and herbs such as calendula and now comfrey and arnica. We use certified pure essential oils from around the world.

None of our products contain petroleum-synthesized fillers such as propylene glycol or chemical additives, petroleum products, stabilizers or preservatives as well as artificial coloring. After all, we know and respect what goes on your skin…….. goes right into your body. Now saying this, all fragrances in all our products are custom created from blends of pure essential oils.

However, we steadfastly believe "appropriate natural ingredients" are healthier, more effective and will perform better for you in the long run than synthetic or petroleum based body care products.

HOW LONG WILL MY PRODUCTS LAST AFTER I BUY THEM?

For optimal potency, our creams should be consumed with-in 90-120 days of being opened. (Our salves and balms 160 days for optimal potency.) However after saying this, we have had customers (and friends) report using our products 9-12 months later and remain happy with them (and us). Our own product testing bears this out however we do not recommend it if you want to play it safe and use our products during their prime!

To extend product potency and shelf life: keep the product out of sunlight, ideally the cap should be kept on tight and the product stored in a cool, dark place, a nightstand would suffice. Bright, steamy, hot and humid bathrooms are not friendly environments for creams. When dipping fingers into the product, in particular with the creams, they should be clean.

Our products as with all body care products, natural or not, do have a limited shelf life. We suggest all products over one year old and opened be disposed of. Body care products that contain primarily non-organic materials such as propylene glycol can last up to 5 years! But we have to question what beneficial ingredients can be in these products if they can actually last that long?

HOW DO YOU PRESERVE YOUR PRODUCTS?

For us we have chosen to use an "all natural" blend of preservatives and anti-oxidants. Our blend helps inhibit bacterial growth as well as slowdown the oxidation process. Like petrochemical products, fresh, natural or beneficial organic body care ingredients do have a limited shelf life and are susceptible to oxidation and bacterial growth. They will breakdown (like all organic material) through the oxidation process or can become bad through bacterial or fungi introduced to the product. Plus, "all of our natural preservative blends" and anti-oxidant ingredients are truly beneficial to you and your skin.

Our preservative and anti-oxidant blends include:

WHERE CAN I FIND YOUR FULL LIST OF INGREDIENTS?

Each product has its complete ingredient list on both our website and on its label. Please contact us if you have any questions.

CAN I PLACE MY ORDER OVER THE PHONE?

You can call 1-800-745-7873 to place your order over the phone. We accept Visa, Mastercard, PayPal and cash.

WHAT IF I DON'T LIKE WHAT I GET?

Pure Daily Essentials stands behind the products we sell. We strive to provide the highest quality, most effective professional products on the market. However, we understand that sometimes things just don’t work out. In order to provide the best possible service, we do accept product returns* within 15 days of purchase (excluding shipping charges), if returned intact. All products must be returned in saleable condition. Partially used products will not be credited. Please note that samples cannot be returned, refunded, or exchanged.

We offer two types of returns, a Replacement or a Refund. Products are eligible for a Replacement of the same item if the original product is damaged, defective, or if you receive the wrong product. Products are eligible for a full Refund if it didn't meet your expectations, or if you have had an unexpected skin reaction.

WHERE ARE YOUR PRODUCTS MANUFACTURED?

We manufacture and package all our products in Langley, BC.

DO YOU TEST ON ANIMALS?

None of our products are tested on animals. We use our self, relatives, neighbours and a growing list of friends!

WHAT INGREDIENTS SHOULD I AVOID?

Parabens (Propyl, Methyl, Butyl or Ethyl) - This preservative is commonly used in cosmetics because they are both inexpensive and relatively effective. Their use in cosmetics is particularly troubling because of their absorption into the blood stream bypasses the gastrointestinal tract where they might be broken down. Preliminary studies show these parabens mimic female estrogen which is known to cause breast cancer in women and testicular cancer in young boys.

Imidazolidinyl and Diazolidinyl Urea - These are the most commonly used preservatives after the parabens. They are an established cause of contact dermatitis (American Academy of Dermatology) and release formaldehyde which is toxic.

Alcohol, Isopropyl (SD-40) - This is a very drying and irritating solvent and dehydrator that strips your skin’s natural mantle making us more vulnerable to bacteria, moulds and viruses. It is made from propylene, a petroleum derivative. It may promote brown spots and premature aging of skin.

Sodium Lauryl Sulfate (SLS) - This harsh and caustic detergent is used because it is cheap and sudses well. It is used as an engine degreaser and garage floor cleaner but you’ll also find it in shampoos, soaps and facial cleansers etc. Studies have indicated SLS enters and maintains residual levels in the heart, liver, lungs and brain from basic skin contact. This is potentially dangerous since SLS is a mutagen, capable of changing the information in the genetic material of your cell and organs. SLS can corrode hair follicles and inhibit hair growth contributing to hair loss (high levels of skin penetration may occur at even low use concentration).

Triethanolamine (TEA) - This is often used as a base in products and to adjust the pH. TEA causes allergic reactions including eye problems, dryness of the hair and skin and can be toxic if absorbed into the body over time.

Propylene Glycol - This is a cheap, synthetic petrochemical used as an emulsifying base in creams and lotions to make the skin look smooth but ultimately it ages the skin faster. The Material Safety Data Sheet tells you to avoid skin contact because it’s a skin irritant! It can denature the skin’s protein leading to poor, saggy skin. It can be absorbed through your skin and potentially cause allergic reactions as well as liver and kidney damage.

Mineral Oil - This cheap petroleum-based oil clogs the skin’s pores and enlarges them leading to poor saggy skin. It decreases the ability of the skin cells to exchange nutrients and waste products. Those allergic to petroleum products may develop skin irritations.

Synthetic Colors - Synthetic colors are used in both skin creams and shampoos to make them colorful. Avoid them at all costs along with hair dyes (with the exception of some henna products). They can cause allergies, skin and nerve problems. Synthetic colors are labeled as FD&C or D&C followed by a number and color.

I JUST STARTED USING YOUR PRODUCTS, WHY AM I BREAKING OUT?

This may happen when transitioning to natural products. Our products allow skin to breathe and detoxify. As the skin returns to a balanced state, the symptoms will subside.

DO YOU CARRY CHILDREN'S BUBBLE BATH?

No. Children's bubble bath is made using sodium lauryl sulfate which is a toxic chemical. We don't use any chemicals in our products.

Pure Daily Essentials © 2013